Frequently Asked Questions
What are your shop hours?
We are open from 8:30-4:30 central time Monday – Friday.
Whats the typical lead time?
Please check the individual product page for current lead times. All lead times may vary due to sale promotions and current volume of orders in house. Quoted lead times are just estimates, SSO strives to adhere to estimated lead times but there are some variables that are outside of our control but can impact the lead time quoted.
Can I have something custom done to one of your products?
We provide a comments box on our product pages to request custom additions. You will be contacted regarding availability, clarifications and additional cost.
Do you ship internationally?
Yes, in most cases. If ordering from our website, select “Customer Pick Up” with the shipping address you’d like and we will contact you regarding the shipment. You can also call us before you order to receive a shipping quote.
Does the Slim-line hybrid series hold a winch?
Yes, all Slim-line Hybrid bumpers are universally designed to hold a 9000-10000 lb winch as a default. If you’d rather it not have a winch hole opening, please contact us for a custom order.
Who makes the LED light bars you sell?
We offer the 20″ and 30″ Heise LED which has a lifetime warranty and a condensation drain. The 20″ and 30″ Rigid LED bar is from Rigid Industries and is also a leading LED bar producer. We also carry Baja design S8 in both the 20″ and 30″ which has a lifetime warranty.
Do I have to cut my oem bumper cover?
Slim-Hybrid series requires cutting a center section out of your oem bumper cover, which is then reinforced with brackets tying it back into the steel structure. Full bumper replacements require no cutting and can often be returned to stock.
How much do your bumpers weight?
The Slim-line Hybrid series weighs anywhere from 55-70 lbs depending on options. Our full size bumpers range from 110~lbs for a front and 220~lbs for a the rears.
How are the bumpers shipped?
Slim-line Hybrids are shipped regular Fed Ex ground, while the full size bumpers must be palleted and shipped freight. For full size bumpers, residential fees and lift gate fees could apply if not shipping to a business with a dock.